At a glance
The right therapist is someone trained for your difficulty, and someone you are willing to be honest with. Most of what you need in order to judge shows up in how they respond when you say something has missed the point. This article gives you what to check, what to ask, and when to change.
Clinical insights from 22 years in psychotherapy
I’m Mark Colclough, MA, psychotherapist in Copenhagen. Qualified at the Psychosynthesis Education Trust and the University of East London. 22 years of full-time, face-to-face clinical practice.
- Chemistry outranks my qualifications. My clients care far more about whether they find they can talk to me than about where I trained.
- The useful hour is not the comfortable one. Clients tell me later that the session which moved something was the one they walked out of feeling unsettled.
- One question almost nobody asks me. Before we start, I wish more people asked whether I am holding any hopes on their behalf.
Clinical notes: My observations are anonymised and compounded from my session notes since 2004.
Why does the fit with a therapist matter so much?
How well you and your therapist work together is one of the steadiest predictors of whether the therapy helps you.
I know within a few sessions whether a client and I have the thing that makes the work possible, and it is not liking each other. It is that you can put a half-formed, unflattering thought into the room and watch what I do with it. If that goes well, the next one comes more easily. If it goes badly you start editing, and from then on I am working with the edited version while believing I have the whole thing.
- You are listened to. You feel heard rather than handled, and you do not come out feeling managed.
- You agree on the work. The 2 of you know, at least roughly, what you are working on and how you will tell whether it is moving.
- Disagreement survives. You say that something did not help, and the conversation carries on from there instead of closing down.
- The work gets explained. Your therapist can say what they are doing, in words you understand, without turning it into a lecture.
Across the research the strength of that working bond and the outcome of the therapy move together1, at a correlation of 0.28. That figure is consistent and modest at once. It means the bond matters, steadily, in study after study, and it does not mean rapport on its own produces the change or that what your therapist actually does is beside the point.
So chemistry tells you whether you can talk to this person, and training tells you whether they are equipped for what you bring. You feel the first inside 10 minutes and cannot read the second off a photograph, which is the awkward part of choosing.

Why is the first session so hard to judge?
You are working out whether you could be honest with this person while doing your best to make a decent impression on them.
You arrive with the difficulty organised. There is a sequence of events, a fair summary of your partner or your work, a reason you have left it this long. You deliver it well, and some part of you is listening to how it sounds. What you actually came for sits slightly to the side of all that: the part that is not fair, the part you have never put into sentences, the part that would make you look worse than you are prepared to look inside an hour.
So you watch your therapist to see whether it would be safe to bring that, while they are listening for what you have left out. A therapist worth your money reaches, gently, for the thing at the side of the account. Your chest tightens as you hear yourself begin to say it, and you add that it is probably not important. What you learn in that hour has less to do with whether you liked them than with what happened in the few seconds after you said something you had not planned to say.
What should I check before booking?
Check the training behind the title, because in Denmark psykolog is protected by law and psykoterapeut is not.
This catches out almost every international client I meet. You read 2 profiles that look alike, and one title is regulated while the other is a description anybody is free to use.
Only a person holding a Danish health-professional authorisation may use the title psykolog, and the protection extends to compound forms such as erhvervspsykolog2. Psykoterapeut carries no protection of that kind. Psychotherapy training here sits with private schools, and programmes approved by the Danish psychotherapist association run to 4 years3. The word on the door tells you less than the training behind it, in both directions.
- Training. Ask how long the training ran, at what level, and how much supervised practice sat inside it.
- Experience with this. Ask what they have done with difficulties like yours, and listen for something specific rather than for reassurance.
- Current supervision. Ask whether they are in regular supervision now, which tells you more than a certificate earned a decade ago.
- Membership. If a professional membership is listed, ask what it required of them and whether it is current.
- Language. Ask which language the work runs in, and what happens if you want to change language in the middle of a sentence.
- Records and confidentiality. Ask what gets written down, what stays between the 2 of you, and who else ever sees it.
- The practical terms. Ask how often you would meet, and what the cancellation terms are.
You should get plain answers and time to think about them. A therapist who treats these questions as an intrusion has answered the larger question for you. Read more about therapy in your second language.
How does a couple choose a therapist together?
Both of you need a fair hearing from someone trained in couples work, and a fair hearing is not the same thing as dividing the responsibility down the middle.
Watch what the choosing already does between you. One of you did the looking, so one of you arrives as the person who wanted this and the other as the person who agreed to it, and that difference sits down in the room with you. The partner who booked talks quickly, hoping for relief. The partner who came along braces for being told what is wrong with them and says less, which the first one hears as indifference. A therapist who sees that happening in the first 20 minutes, and says so kindly, is showing you more than any answer about method.
- Ask about couples training. Ask what training they hold specifically in working with couples, for instance Emotion-Focused Therapy for couples.
- Ask about the hard moment. Ask what they do when one of you feels the session has taken the other side.
- Say the different hopes out loud. What each of you wants from this belongs in the first session rather than in the car afterwards.
If one of you is unsure about staying, say so early, because work aimed at reaching a decision runs differently from work aimed at repair. If your partner will not come at all, working on the relationship by yourself is ordinary work rather than a consolation prize. Read more about emotion-focused couples therapy and couples therapy alone.
How do I say what is not working, and when do I leave?
Say the specific thing plainly, then judge your therapist by what they do with it rather than by how gracefully they take it.
- Note it while it is fresh. After a session, put down a line on what helped and a line on what felt wrong or unclear.
- Bring one thing. Raise a single point next time rather than a list, because a list invites a defence.
- Be concrete. “When you said that, I felt you had missed what I was trying to explain” gives them something to work with.
- Watch what follows. A therapist who hears it, asks about it and changes something has shown you how the rest of the work will go.
- Give an unclear feeling a little time. Where you feel safe but unsure, a few more sessions give you more to go on, and that is a suggestion rather than a rule.
- Do not argue your way out. You change therapist without having to persuade them that your reasons are good enough.
These steps stop being enough when you have said it plainly and nothing moves, when you are pushed to keep booking, or when your therapist cannot hear that anything went wrong. They are the wrong approach altogether where a professional boundary has been crossed: there, leaving comes first and explaining comes later, if at all. In my clinical judgement one honest sentence about what is not working tells you more about a therapist than any list of qualifications, which is why it is worth saying in week 3 rather than in month 9. A session, or the free 30-minute call, is enough to find out what you are dealing with.
Questions people ask
How many sessions should I give a new therapist before deciding?
Give it 3 or 4 sessions when you feel safe but unsure, and leave sooner when you do not feel safe. That number is a suggestion rather than a clinical threshold, and it exists to stop you deciding everything on one difficult hour.
Is it rude to stop seeing a therapist?
No, and you do not need your therapist to agree before you stop. Saying why is useful to them, and it is still not something you owe.
Should I see a psychologist or a psychotherapist?
It depends on what you want from the work, and on checking the training behind whichever title you are reading. In Denmark psykolog is protected by law and psykoterapeut is not, so the title on its own tells you less than the training does.
Is individual therapy or couples therapy the right form for a relationship problem?
Couples therapy when you both want the relationship worked on, and individual therapy when the open question is what you want. Coming on your own about a relationship is ordinary work rather than a second choice.
What is worth asking on a first call?
Ask what they would do in the first 3 sessions with a difficulty like yours. A specific answer tells you more than a list of qualifications, and a free 30-minute call is long enough to hear one.
If you would like to see how I work before deciding, you can read about psychotherapy with me in Copenhagen and judge the fit for yourself.
You may also find these helpful
Sources
- The alliance in adult psychotherapy: a meta-analytic synthesis, Psychotherapy, 2018
- Dansk Psykolog Forening, Titelbeskyttelse, updated 2 June 2026
- Videnscenter for Psykoterapi, Hvem udøver psykoterapi?, updated 10 October 2023
How this article was written: I choose the subject and the angle. An AI assistant researches and drafts. I read the draft, correct and improve it and stand behind every clinical statement. The professional and clinical judgement is mine.