What should I expect from a therapist?

I want help, but I don’t know what I’m agreeing to.

Therapy with Mark will help you see what you are agreeing to, and what you can ask of the hour.

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At a glance

You can expect a therapist to take your difficulty seriously and to be straight with you about what they see. You cannot expect a verdict in the first hour, or to be understood before you have explained yourself. This sets out what the work asks of each of you, and what to do when something is missing.

Clinical insights from 22 years in psychotherapy

I’m Mark Colclough, MA, psychotherapist in Copenhagen. Qualified at the Psychosynthesis Education Trust and the University of East London. 22 years of full-time, face-to-face clinical practice.

  • The opening question is rarely the real one. Clients tend to bring the manageable version of the difficulty first, and the other one once they have seen how I handle it.
  • Being asked what they want is the unsettling part. Many clients arrive braced to be assessed and find that saying what they want from me is harder than describing what is wrong.
  • Disappointment in me is useful material. When clients tell me I have missed something, the work tends to move; when they say nothing and go quiet, it tends to stall.

Clinical notes: My observations are anonymised and compounded from my session notes since 2004.

What is the therapist actually there to do?

A therapist is there to understand what you are living with in enough detail that it changes what you can do about it.

Most people arrive braced for an examination. You expect questions, a form, perhaps a label, and some part of you half hopes the label arrives, because at least then the thing has a name. What happens instead is slower and more ordinary. I ask what brought you. I listen to how you tell it. I notice where the telling tightens, speeds up or skips a year. None of that is assessment for its own sake. It is that the difficulty you walked in with usually has a shape you have never had the chance to see from the outside, and seeing it changes what you can do with it.

So you can expect attention of a particular quality: unhurried, specific, interested in the detail you would not bother a friend with. You can expect me to ask about the moment rather than the summary, because the moment is where the feeling still is. What you cannot expect is that I will know, in that first hour, what the difficulty is made of. I will have an early impression and I will offer it as an impression, which is a different thing from a finding.

Will the therapist tell me what they really think?

Yes, and you are entitled to ask for it plainly.

There is an old picture of a therapist who withholds, nods and hands your own words back to you. That is not the work. If I think the way you are managing something is costing you more than it protects you, I will say so, and I will say how I got there, so that you can disagree with the reasoning rather than just with me. Being handled so gently that nothing is ever said is not care. It leaves you paying for company.

What belongs alongside that is restraint about what I cannot know. I do not know why your mother did what she did. I do not know whether your partner goes quiet out of hurt or out of indifference, and nor, yet, do you. Where a motive is unestablished I hold it as one possibility among others and say that is what I am doing, because dressing a guess as a finding hands you a false certainty that you then have to live by.

The relationship that comes out of this is not a pleasant extra on top of the method. In studies of people treated for depression, a stronger working relationship with the therapist generally went with better outcomes, though the traffic runs both ways: starting to feel better also seems to lift how the relationship is rated, and the authors of that review are careful about how much can be concluded from 10 varied studies.1 What I take from it is modest and practical. How the two of you work together is part of the treatment, not the waiting room in front of it.

Who is supposed to lead the hour?

You bring the material; I carry the shape of the hour.

This is the division that unsettles people early on, because each half feels like it ought to be the other person’s job. You want to be led, told where to start, relieved of the work of deciding what matters. You also want to keep hold of what gets opened and when. Both wishes are reasonable, and in the first few sessions they pull against each other inside the same person.

  • Yours. What you bring, and what you would rather not bring yet.
  • Mine. Where the hour goes, what we return to, saying when I think we have moved to safer ground, and stopping on time.
  • Both. What the work is for, decided out loud and revised as it becomes clearer.

You are not required to arrive with an agenda, a history or a clear question. If you say you do not know where to begin, that is a beginning and I will work from it. And you keep the right to say that you would rather not go into something today. That is not resistance to be worked around. It tells me how much is bearable at once, which I would rather know than have you leave a session flooded and not come back.

Should I expect to feel better when I leave?

Some sessions end lighter, and some end with more in the room than you walked in with.

The unsettling ones are not failures and the relieving ones are not proof. Relief often comes from being heard, which is real and is not yet change. Discomfort often comes from having looked straight at something that was previously handled in glances, and it is uncomfortable precisely because the thing is now visible. On its own, how you feel walking out tells you about the hour, not about the work.

Over a longer stretch there are things worth noticing: that you can say more accurate things about your situation than you could at the start, that something in ordinary life has shifted slightly in the direction you wanted, that you dread the session less, or that you dread it for a reason you can now put into words. Hold these as aids to understanding rather than as tests. Change in therapy arrives unevenly, sometimes as a gradual loosening and sometimes as the absence of a reaction you used to have, and neither reads well week by week.

What can I do when what I expected is not there?

Say it in the session, to the therapist, before you decide whether to leave.

This is the hardest thing to ask of yourself and the one that most often decides whether the work goes anywhere. Stopping early is common. Pooled across 76 trials of one talking therapy and the treatments it was compared with, close to 18 in 100 people ended before the course was finished, a figure from research settings rather than a count of what happens in private practice.2 What I see is that the people who stop quietly are not usually the ones who were served worst. They are the ones for whom disappearing was easier than objecting.

  • Name the mismatch. “I expected more questions.” “I left last week feeling worse and I did not tell you.” A therapist worth staying with treats that as material.
  • Ask what they make of it so far. You can ask for their working understanding in plain words, and ask how much of it is still open.
  • Ask what the work is for. If neither of you can answer that, it deserves a session of its own rather than another month of good conversation.
  • Review it on purpose. Agree a point at which you both look at how it is going, so that the decision is made deliberately rather than by not booking again.

Those steps assume a competent therapist who is not yet the right fit for you. They are not the answer where something has actually gone wrong: where you come out diminished rather than challenged, where what you said in confidence turns up outside the room, or where your discomfort is about the therapist’s conduct rather than about the difficulty you came in with. There the mismatch is not yours to repair, and ending it is the sane response rather than a failure of nerve. If you want to talk any of this through before committing to anything, that is what the first conversation about psychotherapy in Copenhagen is for.

Questions people ask

Can I ask a therapist about their training before I book?

Yes, and the way the question is received is itself useful information. Ask what they qualified in and how long they have been in practice; a therapist who treats a straight question as a challenge has told you something.

Do I have to tell the therapist everything in the first session?

No, you decide what comes in and when. Saying that there is something you are not ready to talk about yet is a real contribution rather than an obstruction.

How long before I can tell whether it is working?

Long enough to get past the account of the problem and into the detail of it, which for most people is more than one session. A review agreed with the therapist is more use to you than a fixed number of weeks.

Is it reasonable to expect a therapist to give me advice?

Expect clear thinking and a view, not instructions about your life. Where a practical step is obviously worth taking I will say so, and decisions about your relationship or your work stay with you.

What if I have chosen the wrong kind of therapy?

Say so, and ask the therapist what they think the work actually needs. Different approaches suit different difficulties, and a therapist who is not the right person for yours should be willing to say it plainly.

Sources

  1. Effects of therapeutic alliance on patients with major depressive disorder: a literature review. Frontiers in Psychology, 2025.
  2. The Phenomenon of Treatment Dropout, Reasons and Moderators in Acceptance and Commitment Therapy and Other Active Treatments: A Meta-Analytic Review. Clinical Psychology in Europe, 2019.

How this article was written: I choose the subject and the angle. An AI assistant researches and drafts. I read the draft, correct and improve it and stand behind every clinical statement. The professional and clinical judgement is mine.

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I’m Mark Colclough, MA, a psychotherapist and EFT couples therapist specialising in expats and international couples. If something here is close to what you are living with, a first conversation is free and there is no obligation.

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Mark Colclough

MA-qualified psychotherapist and couples therapist in central Copenhagen, practising since 2004. Advanced training in emotion-focused couples therapy and attachment theory. Works in English and Danish.

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